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Privacy Policy at tohir78

We collect, store and process your personal information with care — whether you fund your account through DANA, OVO or GoPay.

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tohir78 Privacy Policy at tohir78
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We break our privacy practices into clear areas so you know exactly what happens at each stage — from the moment you enter your GoPay number to the day you decide to close your account. Every step is designed around minimal data collection and maximum transparency.

Data Collection Scope

We collect only what is needed: identity details for verification, wallet identifiers for DANA/OVO/GoPay processing, device fingerprint for fraud prevention, and session data for account security. We never ask for information unrelated to running your account.

Cookie Usage

Our platform uses cookies to maintain your login session, remember language preference and measure page performance. No advertising cookies are shared with external networks. You can clear cookies from your mobile browser settings at any time without losing account access.

Account Security Layers

Your account is protected by encrypted credentials and one-time verification codes sent to your registered number. If you log in from a new device, we trigger additional confirmation — the same approach your DANA or OVO app uses to keep wallet access tight.

Retention and Deletion

Transaction records are retained as long as financial record-keeping obligations require. Profile data and marketing preferences can be deleted upon request through live chat or email. Once deletion is confirmed, we remove personal identifiers from active systems.

Third-Party Sharing

We share data only with payment partners who process your DANA, OVO or GoPay transfers — and only the minimum required to complete the transaction. No personal details are sold, rented or traded to marketing companies or data brokers under any circumstance.

How to Request Changes

Contact us via live chat or email with your request — access, correction, portability or deletion. After identity confirmation, we process the request and notify you once complete. No fees apply for standard data requests, and we keep a log so you can track follow-ups.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have questions about how we handle your information, or you want to request data access, correction or deletion, reach us through these channels. Our team handles privacy-related queries with priority so you are never left waiting on something this important.

Live Chat Open live chat directly from your account dashboard. State your privacy request and an agent will guide you through verification steps — the same PIN-based confirmation you use for DANA or OVO transactions keeps the process secure and quick.
Email Send a detailed privacy request via email. Include your registered phone number and wallet type so we can locate your account without asking for unnecessary extra details. We aim to acknowledge every email promptly and resolve within a few working days.
Account Settings Some preferences you control yourself. Head to account settings on mobile or desktop to update marketing consent, change your registered email, or toggle notification types — no need to wait for an agent on routine preference changes.

Common Questions About Your Data

Below are real questions we receive about data handling. If your specific concern is not covered here, reach out via live chat and our team will walk you through the answer directly.

We collect your name, email, phone number and the wallet identifier you choose for deposits — whether that is DANA, OVO or GoPay. Device type and IP address are logged for security. We do not ask for information beyond what is needed to run your account safely.

We store only a reference token linked to your wallet — not your full credentials or PIN. This token allows us to process withdrawals you initiate. Your actual wallet login details remain entirely within the DANA, OVO or GoPay app on your device.

Yes. Send a data access request through live chat or email. After we verify your identity using the same process as a withdrawal confirmation, we compile a readable copy of your stored information and send it to your registered email address.

Contact support with a deletion request. We verify ownership, close the account and remove personal identifiers from active systems. Some transaction records may be retained where financial obligations require it, but your profile and preferences are wiped.

We use session cookies to keep you logged in and analytics cookies to measure page performance. No advertising cookies are shared externally. You can disable cookies in your mobile browser settings — though doing so may require you to log in again each visit.

No. We do not sell, rent or trade personal information. Data is shared only with payment processors — DANA, OVO, GoPay partners — and only the minimum needed to clear your deposit or withdrawal. Marketing companies never receive your details from us.

Transaction records are retained as long as applicable financial record-keeping requirements demand. Once those obligations expire, or if you request deletion and no obligation applies, we remove the records from active storage and archive systems.

In the unlikely event of a breach, we notify affected account holders through their registered email and explain what data was involved, what steps we have taken, and what you should do — such as changing your account credentials or verifying recent wallet activity.

Head to account settings on your device and submit the change. For phone number updates — since your number is linked to OTP verification — we require a brief live chat confirmation to ensure no one else is making the switch on your behalf.

Yes. Encryption applies to every connection regardless of device. Whether you open your account from a phone in Bandung or a laptop anywhere else, the same protocols protect data in transit and at rest. No platform version receives weaker protection.

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