Reference

Legal Policy for Your tohir78 Account

This page sets out how we handle your data, manage cookies, and protect your account details when you use DANA, OVO, or GoPay to fund your wallet.

Data HandlingCookie UseAccount SecurityContact PathsRegion Eligibility
tohir78 Legal Policy for Your tohir78 Account
HOW WE PROTECT YOU

Data and Account Security Practices

We take concrete steps to keep your account and personal data safe. Below is a breakdown of how we handle different aspects of security, storage, and your rights — grounded in the actual processes that run when you deposit via DANA, OVO, or GoPay.

Encryption in Transit

Every connection between your device and our servers uses SSL encryption. Whether you access your account from Surabaya or anywhere else in an eligible region, the data moving between your browser and our platform is protected from interception.

Cookie Management

We use session cookies to keep you logged in and preference cookies to remember your language and display settings. No tracking cookies are shared with advertisers. You can clear or block cookies via your mobile browser settings at any time.

Data Retention

Your personal data stays on our systems only while your account remains active, plus any period required by applicable regulation. Once you request deletion and we verify ownership, we remove identifiable records within the timeframe stated in your confirmation email.

Wallet Verification

When you link DANA, OVO, or GoPay, we verify wallet ownership through a small confirmation transaction. This step protects against unauthorised funding and ensures withdrawals go back to the correct wallet holder every single time.

Account Access Control

We support OTP verification sent to your registered mobile number for sensitive actions like password changes, withdrawal requests, and email updates. This second layer of confirmation means your account stays under your control even if a password is compromised.

Requesting Changes

You have the right to request a full copy of your stored data, ask for corrections, or submit a deletion request. Use live chat or email — reference your account email and wallet type so our team can process your request without unnecessary back-and-forth.

POLICY CONTACT PATHS

Reach Us About Legal Matters

If you have a question about data handling, wish to request account deletion, or need clarity on how your wallet information is stored, these are the ways to reach our team. We aim to respond within a reasonable timeframe and will confirm receipt of your request.

Team online

Live Chat

Open the chat widget from any page on your mobile or desktop browser. Our team handles legal and data queries directly — mention your account email and the nature of your request so we can route you without delay.

Email

Send your legal inquiry to the address listed in our footer. Include your registered name and wallet type — DANA, OVO, or GoPay — so we can locate your records and respond with the right context for your situation.

Account Settings

From within your account dashboard, navigate to the privacy section where you can view stored data, download a copy of your information, and submit formal requests for changes or deletion directly through the interface.

Common Questions About Our Legal Policy

These are the questions we receive most often about data, privacy, cookies, and account rights. If your question is not covered here, reach out through live chat or email for a direct answer.

We collect your name, email address, mobile number, and the wallet identifier for your chosen payment method — DANA, OVO, or GoPay. This is the minimum needed to verify your identity and process transactions securely.

Once you request account closure and we verify ownership, identifiable personal data is removed within the timeframe confirmed in your closure email. Certain transaction logs may be retained if required by applicable regulation in your region.

Yes. Log into your account dashboard, go to the privacy section, and select the data export option. Alternatively, send an email request referencing your registered email and wallet type, and we will prepare a file for you.

We do not sell or share your personal data with unrelated third parties for marketing. Payment processors like DANA, OVO, and GoPay receive only the transaction data necessary to complete your deposits and withdrawals.

We use session cookies to maintain your login and preference cookies for language and display settings. No advertising trackers are deployed. You can disable or clear cookies through your browser settings without losing core account access.

Every page on our platform loads over SSL encryption. This applies whether you access from a mobile device or desktop browser, protecting data in transit between your device and our servers at all times.

Contact us via live chat or email with your registered name and wallet type. After we verify account ownership through your linked DANA, OVO, or GoPay wallet, we initiate the deletion process and confirm via email once complete.

We notify you at the email address linked to your account before any changes take effect. You have the opportunity to review updated terms, and continued use of your account after the notification period constitutes acceptance.

Availability of our services depends on local law and eligible regions. We do not make representations about legality in specific jurisdictions. If access is restricted where you are located, we advise you not to create or use an account.

Start by contacting our team via live chat or email with full details of your concern. We follow the dispute process outlined in our terms of service — accessible from the footer — and aim to resolve matters directly with you.